In an industry that normally sees people as pieces of data and homes as dollars in the bank, we decided it was time to make a change.
Selling your home is an event that impacts your life on so many levels… which is why it’s usually one of the most stressful. But we saw an opportunity for it to be the kind of change you welcome rather than dread. A memory you’ll look back on and celebrate instead of cringe about.
So we built our agency around people. Choosing a boutique model that allowed us to provide high-touch service, next-level attention to detail, and therefore better results for our clients, the people we care about.
Our level of care is just the beginning, though. It’s the combination of care, strategy, systems and tens of thousands of hours of experience that mean we can confidently say that the Welcome Change experience is like no other. But don’t take our word for it. Keep reading to see exactly what we’re talking about.
Introducing The Welcome Change Way
We believe you have the right to make educated, data-driven decisions as well as feeling safe and calm throughout the process, so honesty and transparent communication are non-negotiables for our entire team.
We approach everything with a positive attitude, looking for the best in everyone and every situation. That includes believing that no matter what kind of home you have, there is a dream buyer out there waiting to find it.
There’s method to our magic. This ain’t our first rodeo, so you can bet our entire process is mapped out to the tiniest details so we never skip a beat – from marketing through to after settlement.
You can bet we understand the potential stress of selling & moving home and make sure you feel seen, heard and supported through thick and thin.
We don’t cross our fingers and hope for any old buyer. We do our research, position your property for the PERFECT buyer and use proven marketing strategies to make sure we reach them and properly communicate your home’s value through words, visuals and the open home (or inspection) experience.
All of that said, we understand that choosing an agent is scary and not a decision to be rushed. So take your time, read some more, and when you’re ready, don’t hesitate to get in touch. We’d love to meet you for a coffee so you can pick our brains and decide if we’re the real deal or not!
MEET THE TEAM
Get to know us a little better
A Gold Coast local for 26 years, Robyn has spent the last 14 of those being told that she’s not cut out for real estate because she “cares too much”. And yet what most see as a disadvantage, Robyn uses as her superpower. Not only to sell homes (over 500 and counting) at record-breaking prices all over the Gold Coast but to create an experience for clients that's unlike anything else in the industry. Robyn knows how stressful and overwhelming selling your home can be - made worse by an industry famous for its dishonesty and manipulative tactics - so her philosophy is people first, always. In fact, it's what led her to go from a career as a primary school teacher (one of the most respected jobs on the planet) to real estate (one of the most hated!) She saw the opportunity to pair her integrity and care for people with her love of education, strategy and systems to ensure incredible results for her clients. It’s not a coincidence that nearly every person Robyn has ever worked with ends up becoming a personal friend... but don't be deceived by her warm and bubbly exterior. When it comes to negotiating with your future buyer, she'll take no prisoners!
With an impressive professional background as a business owner, flight attendant and crew trainer and qualified teacher, Kerry was excited to bring her unique skillset and perspective to the world of real estate 5 years ago. Driven by a love of providing exceptional service and genuine desire to be a much-needed welcome change in this industry, we are so lucky to have Kerry as part of our sales team. Between her tenacity, unmatched work ethic, and a gift for property styling (thanks to her work as a colour consultant), you’ll be in incredibly capable hands. When she’s not negotiating deals, Kerry loves the thrill of riding her jet ski (with her dog onboard!) on the beautiful GC waterways as well as spending time with her husband and 2 teenage sons.