There are a lot of real estate agencies out there claiming to be the best. And sure, if they’re talking about the volume of houses they churn through or the number of agents on their books, they may be right.
We have a different way of measuring success. It’s in the number of meaningful relationships built with our clients, the minimal amount of stress they experience through the process, and the number of beaming faces when that sold sticker gets put out front of their home.
We refuse to play by the old-school rules of real estate… using sleazy sales techniques and a cookie-cutter approach to marketing and instead have replaced it with something different. It’s the reason our sales prices and days on market are often record-breaking. And it’s why most of our clients become close friends.
Introducing The Welcome Change Way
We tell it like it is even if it stings. Because we believe you have the right to make educated, data-driven decisions and know that ultimately, that’s what will lead to the best results and most positive outcome.
We approach everything with positive attitude, looking for the best in every one and every situation. That includes believing that no matter what kind of home you have, there is a dream buyer out there waiting to find it.
There’s method to our magic. This ain’t our first rodeo, so you can bet our entire process is mapped out to the tiniest details so we never skip a beat – from marketing through to after settlement.
You can bet we understand the potential stress of selling & moving home and make sure you feel seen, heard and supported through thick and thin.
We don’t cross our fingers and hope for any old buyer. We do our research, position your property for the PERFECT buyer and use proven marketing strategies to make sure we reach them and properly communicate your home’s value through words, visuals and the open home (or inspection) experience.
All of that said, we understand that choosing an agent is scary and not a decision to be rushed. So take your time, read some more, and when you’re ready, don’t hesitate to get in touch. We’d love to meet you for a coffee so you can pick our brains and decide if we’re the real deal or not!
MEET THE TEAM
Get to know us a little better
A Gold Coast local for 23 years, Robyn has spent the last 10 of those breaking the stereotype of what it means to be a real estate agent. While her results are often record-breaking (from days on market to final sale price), Robyn’s success all boils down to the fact that she actually cares about her buyers and sellers, putting their needs first, even when it means going above and beyond the regular call of duty. Robyn has sold over 400 homes across the Gold Coast and is best known for her work in Mudgeeraba, Worongary, Robina and surrounds, selling countless family homes, dual living and acreages in the area. She knows what a stressful and overwhelming experience the sales process can be, so her approach is hands-on from the first meeting right through to well after the sale, taking care to provide you with the smoothest transition into your next chapter as humanly possible. “I love the Stephen Covey quote that says, ‘Business moves at the speed of trust’. My entire business has been built on referrals meaning I’m only ever as good as my last sale. I know a lot of real estate agents today are relying on manipulative sales techniques, but with that kind of approach, no one wins. I believe that honesty, integrity and good old fashioned hard work is what leads to the best results.”
Susie has been a Gold Coast local for more than 35 years, raising a family and renovating homes with her builder husband along the way. She put her sales and marketing skills to work in fundraising campaigns for school and sports clubs for over 20 years before pairing her passions for property and sales and becoming a real estate agent 6 years ago. Having been on all sides of the deal at various times herself, Susie understands the buyer’s, seller’s and investor’s perspectives, so she compassionately and skilfully negotiates the best results for her clients’ biggest assets. Whether you’re a close friend or it’s your first meeting, Susie’s honesty, positivity and determination to go above and beyond what's expected make her a refreshing change in the real estate industry.
Katherine has been working with Robyn for 5 years now (from PA to office manager, sales associate to marketing manager) and knows her business inside and out. She writes and designs most of Robyn's marketing materials, oversees her social media accounts, and occasionally jumps back in to assist with sales and administration when Robyn is on leave.