As you may have gathered, we’re not like most real estate agencies out there. We believe that with a combination of brilliant marketing, clever negotiating skills and a genuine care for your best interests, we don’t need to use sleazy sales tactics. We don’t need to offer free plasma TVs to convince people to sell their homes with us either. Our results speak for themselves — and if they’re not enough, so do our long line of happy clients.
We understand that choosing an agent is scary and not a decision to be rushed. So take your time, read some more, and when you’re ready, don’t hesitate to get in touch. We’d love to meet you for a coffee so you can pick our brains and decide if we’re the real deal or not!
MEET THE TEAM
Get to know us a little better
A Gold Coast local for 23 years, Robyn has spent the last 10 of those breaking the stereotype of what it means to be a real estate agent. While her results are often record-breaking (from days on market to final sale price), Robyn’s success all boils down to the fact that she actually cares about her buyers and sellers, putting their needs first, even when it means going above and beyond the regular call of duty. Robyn has sold over 400 homes across the Gold Coast and is best known for her work in Mudgeeraba, Worongary, Robina and surrounds, selling countless family homes, dual living and acreages in the area. She knows what a stressful and overwhelming experience the sales process can be, so her approach is hands-on from the first meeting right through to well after the sale, taking care to provide you with the smoothest transition into your next chapter as humanly possible. “I love the Stephen Covey quote that says, ‘Business moves at the speed of trust’. My entire business has been built on referrals meaning I’m only ever as good as my last sale. I know a lot of real estate agents today are relying on manipulative sales techniques, but with that kind of approach, no one wins. I believe that honesty, integrity and good old fashioned hard work is what leads to the best results.”
Jill joins Welcome Change Realty as an experienced Gold Coast real estate agent with extensive experience in property conveyancing, development and sales. Jill’s specialty is selling to over 50s, helping retirees and downsizers to work out whether a retirement village, low maintenance unit or high rise apartment is the best move for them, then finding that property to suit. Fresh out of school, Jill started her career as a conveyancer in Victoria, Northern Territory and South Australia before moving to Queensland. In the late 1980s Jill and her husband relocated to Thailand where they set up and managed the first International Business Centre in Bangkok. During her time living in Thailand Jill founded community groups, taught English in her local Thai community and learned to speak Thai herself! Since moving back to the Gold Coast in 2002, Jill and her husband sunk their teeth into unit developments around Queensland. These property development projects positioned Jill perfectly to move into development sales when she became a Licensed Real Estate Agent six years ago. Jill has a passion for learning & teaching and if she can go above and beyond to provide something extra with her service, she will! In fact, as a Rotarian, Justice of the Peace and Marriage Celebrant, Jill is qualified to offer so many extras! A dedicated founder and member of various community and church groups, she is a well respected and valuable addition to Welcome Change Realty.
Susie has been a Gold Coast local for more than 35 years, raising a family and renovating homes with her builder husband along the way. She put her sales and marketing skills to work in fundraising campaigns for school and sports clubs for over 20 years before pairing her passions for property and sales and becoming a real estate agent 6 years ago. Having been on all sides of the deal at various times herself, Susie understands the buyer’s, seller’s and investor’s perspectives, so she compassionately and skilfully negotiates the best results for her clients’ biggest assets. Whether you’re a close friend or it’s your first meeting, Susie’s honesty, positivity and determination to go above and beyond what's expected make her a refreshing change in the real estate industry.
Emily joined Robyn’s team in 2018 to support Robyn in keeping on top of day-to-day jobs. Between loading listings and preparing contracts, she’s often the one to answer the phone and respond to enquiries. She accompanies Robyn to most appointments to take thorough notes, leaving Robyn free to devote her full attention to her buyers and sellers.
Katherine has been working with Robyn for 5 years now (from PA to office manager, sales associate to marketing manager) and knows her business inside and out. She writes and designs most of Robyn's marketing materials, oversees her social media accounts, and occasionally jumps back in to assist with sales and administration when Robyn is on leave.